Update - We are continuing to monitor for any further issues.
Nov 19, 2024 - 18:58 UTC
Update - Queues have stabilized and issue should affect only Load Synchronisation between Parade and TMSes intermittently. Be aware that there might be spikes where loads could take longer to update on Parade.
Nov 19, 2024 - 18:46 UTC
Monitoring - Overview: Our load integration payload processing is currently experiencing performance degradation, resulting in slower-than-usual processing speeds at certain moments during the day. This issue appears to stem from inefficiencies in the processing pipeline, causing delays despite the overall queue size remaining within normal limits. Initial analysis suggests that a recent change in processing logic introduced unintended overhead, contributing to the degradation.
Nov 19, 2024 - 15:33 UTC
Core Operational
90 days ago
99.99 % uptime
Today
Broker Portal APIs ? Operational
90 days ago
99.99 % uptime
Today
Broker Portal UI ? Operational
90 days ago
100.0 % uptime
Today
Carrier Identity ? Operational
90 days ago
99.99 % uptime
Today
Load Quickview ? Operational
90 days ago
99.98 % uptime
Today
Smart Lanes APIs ? Operational
90 days ago
100.0 % uptime
Today
Advantage APIs ? Operational
90 days ago
100.0 % uptime
Today
Load Magic Links ? Operational
90 days ago
100.0 % uptime
Today
Advantage RPA API Operational
90 days ago
100.0 % uptime
Today
Broker TMS Integrations ? Degraded Performance
90 days ago
99.99 % uptime
Today
Aljex Integration ? Degraded Performance
90 days ago
100.0 % uptime
Today
McLeod Capacity Creator Integration ? Operational
90 days ago
100.0 % uptime
Today
McLeod DFM Public APIs ? Operational
90 days ago
100.0 % uptime
Today
Internal Integration APIs ? Degraded Performance
90 days ago
99.98 % uptime
Today
McLeod DFM Carrier Sync ? Operational
90 days ago
100.0 % uptime
Today
Mcleod DFM Load Sync ? Degraded Performance
90 days ago
100.0 % uptime
Today
Turvo Integration Degraded Performance
90 days ago
100.0 % uptime
Today
Load Syndication Integrations ? Operational
90 days ago
99.95 % uptime
Today
DAT Posting Service ? Operational
90 days ago
99.91 % uptime
Today
Load Posting Internal APIs ? Operational
90 days ago
99.99 % uptime
Today
External Third-party Syndication API Operational
90 days ago
99.98 % uptime
Today
Parade for Carriers Operational
90 days ago
99.99 % uptime
Today
Carrier Portal APIs ? Operational
90 days ago
99.99 % uptime
Today
Carrier Portal UI ? Operational
90 days ago
100.0 % uptime
Today
Parade For Carriers Internal Integration APIs ? Operational
90 days ago
99.99 % uptime
Today
Infrastructure Operational
90 days ago
99.99 % uptime
Today
Geocoding ? Operational
90 days ago
100.0 % uptime
Today
Smart Inbox ? Operational
90 days ago
99.99 % uptime
Today
CoDriver Operational
90 days ago
100.0 % uptime
Today
Capacity CoDriver API ? Operational
90 days ago
100.0 % uptime
Today
Help Center Operational
90 days ago
99.99 % uptime
Today
Help Center ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 01:00 UTC
Scheduled - We will be undergoing scheduled maintenance for our Load Quickview pages at 8pm EST.
We expect some minimal downtime, not lasting more than 15 minutes. During this time, carriers may be unable to access Quickview.
This will bring a few upgrades + security enhancements around bot detection.

This will be performed after hours to ensure minimal business disruption.

Nov 19, 16:41 UTC
Nov 19, 2024

Unresolved incident: Load Processing Degradation.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Resolved - Overview: Our load integration payload processing is currently experiencing performance degradation, resulting in slower-than-usual processing speeds at certain moments during the day. This issue appears to stem from inefficiencies in the processing pipeline, causing delays despite the overall queue size remaining within normal limits. Initial analysis suggests that a recent change in processing logic introduced unintended overhead, contributing to the degradation.
Nov 15, 14:00 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.